ALMOST all items are eligible for a return within 14 days purchase. Please see below for exceptions & rules:
1. Items must be returned unworn and unwashed in addition to being smoke, deodorant, make-up and damage free.
2. Original tags (if applicable) must be attached & intact.
3. If you feel you have received a defective or damaged item, please contact us within 3 business days of the delivery date.
4. Final Sale items will not be accepted for return. Final sale items include the following:
Intimates (i.e. Self Adhesive Bras), Face Masks, and Jewelry
Hats and Toques
Any items marked 50% off or more at time of sale
Contact Beau Vista Boutique if you are local to the Bonnyville, AB location to arrange for drop off.
Send back the return yourself, using whichever shipping method you prefer (address provided below)
When Mailing A Return:
Please ensure your items are securely packaged. We are not responsible for items that are lost or damaged during their return.
Please provide either the original receipt or include a piece of paper with your name and order number in the package.
Send returns to the following address:
Returns postmarked after 14 days from order date are subject to a restocking fee as long as these items are otherwise able to be resold (not worn, damaged, stained, etc). This restocking fee is equal to 10% of the original purchase price or $3/item whichever is greater.
Ineligible returns (including returns that are postmarked after 14 days of order date in which the customer does not wish to have a restocking fee withheld) can be shipped back to the customer at their own expense
We will make every effort to contact you and during this time we will hold ineligible item(s) for 48 hours from the date of first contact. Should we not hear back within 48 hours, we will process the return with the applicable restocking fee withheld (if eligible) or donate the return to charity.