FAQs

ORDER PROCESSING TIMES

  • Orders are processed within 72hrs.
  • Shipping time varies according to individual product.

SHIPPING 

  • We offer FREE shipping on orders over $100.00 (Shipping amounts are before tax).
  • We offer a Canada wide flat rate shipping cost of $10.00. 
  • We offer flat rate shipping of $15.00 anywhere in the USA.
  • Specific shipping time frames are included in each individual product description.
  • Orders are sent via CanadaPost.
  • Email confirmation of order processing and tracking numbers are provided via email.

 RETURNS 

  • ALMOST all items are eligible for a return within 30 days purchase.
  • Please see below for exceptions & rules:
    • Items must be returned unworn and unwashed in addition to being smoke, deodorant, make-up and damage free.
    • Original tags (if applicable) must be attached & intact.
    • If you feel you have received a defective or damaged item, please contact us within 3 business days of the delivery date.
    • Final Sale items will not be accepted for return. Final sale items include the following:

Intimates (i.e. Bras)
Jewelry
Hats and Toques
Any items marked 50% off or more at time of sale 

  • ALL RETURNS are for store credit or exchange. 

Please review our entire return policy HERE.

GIFT CARDS

CONTACT US

If you have any questions regarding shipping please email us at Michelle@beauvistaboutique.com